NOTE: Applicants MUST be KSA residents
Duties and Responsibilities (include but not limited to)
- Sales Activities
- Meet established annual, quarterly, monthly, or weekly sales targets, and prioritize and schedule own activities to ensure achievement of agreed targets
- Follow-up with customers to ensure collection of credit payments
- Assess customer needs and suggest appropriate products and services to increase customers’ loyalty
- Assist the Sales Manager in developing the individual sales and budget plan
- Identify and address disputes with customers to ensure customer retention and protect the company’s market positioning
- Maintain good relationship with customers to ensure customer satisfaction and repeat business
- Act as a primary contact to ensure all customer requests are handled properly, ensuring high levels of customer satisfaction
- Keep track of opening of client accounts, handles client queries and complaints, co-ordinates with Marketing (Product Management) to ensure customer needs are well understood
- Business Development Activities
- Identify, research, and conduct prospective customers and build positive relationships that will generate future sales and repeat business
- Define potential customers based on market information and initiate visits and presentations with them
- Monitor market and competition information and utilize outputs in decision making and feed the relevant market information to Branch Manager
- Build a solid customer pipeline by following sales processes that provides a disciplined approach for successful selling
- Assist the Marketing department in planning activities, such as in trade shows and exhibitions to attract potential clients
- Reporting and Improvements Activities
- Refer customer feedback and information on competitor activity to appropriate contacts within the company so that they can respond to changing market conditions and customer demands
- Report on the competition’s activities and pricing, and assist in creating improvement recommendations to current offerings to enhance the company’s competitive positioning
- Document and report on sales progress and results on a regular basis
- Utilize company online systems to record leads, issue quotations and update existing customers.
- Innovation and Improvement Activities
- Liaise with operational supervisors and teams throughout the company to ensure high quality of the deliverables to maximize customer satisfaction levels
- Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account leading practices, improvement of business processes, cost reduction and productivity improvement
Required Qualifications
- Educational: A Diploma in Engineering or in Business Or a Bachelor’s in Engineering, or in Business
Professional Experience
- Minimum of 2 - 4 years in a similar position preferably in Oil and Gas industry and/or relevant industry
Competencies
- Excellent understanding of selling and trading
- Energetic, ambitious and willing to learn and accept new challenges
- Excellent Communication and Persuasive Skills
- Self-motivated – results oriented with high adaptability
- Strong communication, negotiation and influencing skills