Privacy Policy

Unigaz Digital Privacy Policy


Privacy Policy describes the information Unigaz collects when you sign up for, use, access or otherwise interact with any Unigaz applications, products, services, or websites (collectively, "Services"), how we use and share that information, and the choices we offer. This policy applies to all information we collect through our Services, even if you have not signed up for a Unigaz account or downloaded one of our applications.

This policy does not, however, describe the practices of third parties that may collect information from you when you interact with them, including payment gateway provider and the bank that Unigaz uses to process online payments for products or services (“Billers").

We encourage you to ask them about their privacy practices before providing any information to them. We may change this policy from time to time. If we make changes, we will notify you by posting the updated policy and revising the "Last Updated" date above.

We encourage you to review the policy whenever you use our Services to stay informed about our information practices and about the choices available to you. We collect the information you provide, such as when you sign up for a Unigaz account, when you provide information as part of our identity verification process, in the course of a transaction, or when you request a digital receipt. We may collect, but are not limited to collecting, the following: basic user information, such as your name, email address, mailing address, phone number, photograph, and birth date; and other historical, contact, and demographic information. We also collect information when you upload or send information to or through the Services about your products and services, participate in contests or promotions offered by Unigaz, respond to our surveys, or otherwise communicate with us.

We collect information about you when you use our Services, including as follows:

• Transaction Information. When you use our Services to make payments, we collect information about when and where the transactions occurred, a description of the transactions, the payment amount, and billing information, and information about the devices and payment methods used to complete the transactions.

• Location Information. When one of our applications is open on your mobile device, we periodically receive information about the location of the device. We may also collect location information about your device if you are near our distribution team. For more information and to learn how to disable location information, please see "Your Choices" below.

• Device Information. We collect device-specific information when you access our Services, including your hardware model, operating system and version, unique device identifiers, mobile network information, and information about the device's interaction with our Services. We may also identify other software running on the device (but will not collect any content from such software) for anti-fraud and malware-prevention purposes.

• Use Information. We collect information about how you use our Services, including your access times, browser types and language, and Internet Protocol ("IP") addresses.

• Information We Collect From Other Sources. We may also collect information about you from third parties, including but not limited to third-party services, mailing list providers, and publicly available sources. In some circumstances, this information may include your Social Security or taxpayer-identification number. Use of Information. We use information about you to provide, maintain, and improve our Services and to deliver the information and support you request, including receipts, technical notices, security alerts, and support and administrative messages. We also use information about you to improve and personalize the Services. To take just one example, when you sign up for a Unigaz account, we may associate certain information with your new accounts, such as information about other accounts you have or had with Unigaz and prior transactions you made through the Unigaz Services. We may use the information we collect to send you news and information about our Services and to communicate with you about products, services, contests, promotions, incentives, and rewards offered by us and/or select partners. We may also use information about you to track and analyze trends and usage in connection with our Services; to process and deliver contest and promotion entries and rewards; to protect our rights or property; to verify your identity; to investigate and prevent fraud or other illegal activities; and for any other purpose disclosed to you in connection with our Services. We may, or we may use third-party service providers to, process and store personal information in Lebanon and other countries.

• Digital Receipts. We automatically send you via email or text message a digital receipt for your
purchase. Digital receipts may contain additional messages, offers, or links that may be of interest to you. For example, you may be able to submit feedback, share your experience on social media, view your purchase history, join programs, visit websites, or take advantage of Unigaz rewards.

• Sharing of Information. We may share personal information about you as follows:• With third parties to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf (e.g., fraud prevention and verification services), and including financial institutions, processors, payment card associations, and other entities that are part of the payment; • With third parties that run advertising campaigns, contests, special offers, or other events or activities in connection with our Services;• In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business;• If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce applicable agreements or policies; to protect the security or integrity of our Services; and to protect us, end-users, or the public from harm or illegal activities; and • With your consent. We may also share aggregated, non-personally identifiable information with third parties.

• Security. We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

• Account Preferences and Data Deletion. You may email us if you wish to deactivate your account. You may also submit a Contact Form from our Website or Mobile App with the subject Account & Data Deletion if you wish to delete all your account's information and data. We may retain archived copies of information about you and your transactions for a period of time that is consistent with applicable law.

• Promotional Communications. You may opt-out of receiving promotional emails or text messages from Unigaz by following the instructions in those emails or text messages. If you opt-out, we may still send you non-promotional communications, such as digital receipts and messages about your account or our ongoing business relations.

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+968 2423 8181
+968 9517 2729
Ground Floor, Lammet Baushar Building, Ground Floor Muscat, Oman | P.O.Box: 290
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